"Avoid creating labels and caricatures that encourage you to speak ill of others. Remember that we all have complex stories and that there’s always two sides to a story. If you ever find that negative thoughts arise in your mind towards someone, you need to focus on thinking about some of the positives. If someone encourages you to talk about negative things and gossip about someone, try to find something good to say about the other person. Even if you don’t find it right away, you always have the choice to remain silent rather than speak ill of others."

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