"Psychological Tricks # Don’t say or write, “I think“ or ”I believe” — it makes you sound like you lack confidence. # Stay calm when somebody gets angry with you. It’ll make them angrier at the time, but they’ll feel ashamed of themselves later. # When you first meet someone, try to notice their eye colour. You’re not going to use this information — it’s a technique to ensure you make enough eye contact, which people find friendly and confident. # People’s feet reveal what they’re thinking: if you’re talking to someone and their body is turned toward you but not their feet, they’re probably planning their escape. # Want people to find you charming and wonderful? When you first meet someone, remember their name and then use it when talking to them later. # Build up trust with people by mirroring their body language (but be subtle about it). # Get through massive crowds with ease by keeping your eyes fixed on the gaps between people rather than on people themselves. Usually, they’ll part ways to let you through."

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